Do you know Deutsche Bahn as a passenger? Then enter the other side of the counter now! Here, wishes, madness and reality collide in a mixture of everyday life and adventure in the microcosm of the train station. With fine irony, warmth of heart and wonderfully unagitated wit, this book tells of absurd encounters, curious conflicts and the small madness between platforms 1 and 20. In this book, he opens the door to a world full of bizarre, moving and surprising stories from the heart of the station. This book offers you not only funny anecdotes, but also honest insights into the often underestimated everyday life of railway employees. It is a tribute to all those who answer our questions every day - and always have a suitable saying in store. Rediscover Deutsche Bahn - from the perspective of those who know it best! Biography Andreas Schorsch, born in Düsseldorf in 1960, spent a casual 458 days with the federal government after secondary school. His training as a specialist salesman for shoe fashion came to an abrupt end when he ended a discussion with his supervisor non-verbally. It remains his only victory by knockout to this day. Since then, as an employee of Deutsche Bahn, he has been eloquent and helpful for the dear clientele.